Mass E-Mail Policy

The University has established a mass-mail policy that limits the sending of large-scale e-mailings to critical information only. Sending a message to a large volume of recipients may slow down the University's e-mail system, cause disk quota problems for users, and negatively impact our network bandwidth. Contact the Help Desk for guidance in determining which messages are eligible for mass e-mail.

The Mass E-Mail policy addresses concerns regarding disk quota, network traffic, and the undesirability of junk e-mail. E-Mail users are bound by the policies stated herein. The criteria for sending mass e-mail messages are:

• The information must be Monroe University business related
• The information must be of a critical nature (something recipients would need to know)
• The message must be short (1-2 paragraphs)
• Only one message per topic will be sent
• Announcements of a general nature may be posted on MyMonroe (the same process of sending mass-emails should be followed when you have announcements to be posted)

1. The mass e-mail originator sends their e-mail message to the IT Department's Help Desk Director.
2. If the message is deemed appropriate, the message is sent to the IT Department's Help Desk staff.
3. The Help Desk staff then sends the e-mail out to specified groups under the originator's name.
4. If the message is not deemed appropriate, the originator is notified. Appeals for denied messages may be made to the CIO.

• Wide cancellations due to bad weather
• Notices specific to a particular class which contain vital information
• Security Alerts (both physical and technological)
• Notices of a time-sensitive nature